So far for rough work I have:
$\lvert f(x)-L\rvert=\lvert\frac{x^2+x+1}{3x+3}+1\rvert = \frac{\lvert x+2\rvert\lvert x+2\rvert}{3\lvert x+1\rvert}$
However when I take $\delta = 2$, I end up with
$0\lt\rvert x-c\lvert\lt\delta$
$\Rightarrow\rvert x+2\lvert\lt2$
$\Rightarrow-2\lt x+2\lt2$
$\Rightarrow-4\lt x\lt0$
$\Rightarrow\rvert x+1\lvert\gt-3$
$\Rightarrow\rvert x+1\lvert\geq0$ and this doesn't help me at all
I can't divide by $0$, however no matter what I choose for $\delta$, I end up with this problem because I have to - 1 from the inequality to solve for x+1 since I need to find the maximum value for the bottom in order to find $\varepsilon$.
Also, I have no idea what to do with the top. I'll end up with $\varepsilon^2$. I've never encountered a question with either of these problems before.