I rewrite the relation (for personal preference) as: $$f_{n+3} - 13{f_{n+1}} - 12{f_{n}} = 2(n+3) + 1=2n+7,$$
which is valid for $n\ge0$. Then the characteristic polynomial is
$r^3 - 13r-12=0$ whose roots are $r=-3,-1,4$. We use all of the roots since the relation is of order $3$. So the complementary solution to the corresponding homogenous recurrence relation is
$$f^c_n = a_1(-3)^n +a_2 (-1)^n+ a_34^n.$$
Now assume the particular solution is of the form $f_n = sn+t$. Then $f_{n+1} = sn+s+t$, and $f_{n+3} = sn + 3s+t$. We can substitute these back into the original relation, match coefficients with respective powers of $n$, and solve for both $s$ and $t$:
$$sn+3s+t-13(sn+s+t) -12(sn+t) = 2n+7.$$
We find that $s=-\frac{1}{12}$ and $t=-\frac{37}{144}$.
Now adding the particular and complementary solutions is the general solution to our original recurrence relation.