I've literally tried every technique I know of and they all lead to explosions of the kind $1/0$. Generally speaking the residue at $c$ for a function can be calculated as:
$\frac{1}{(n-1)!}\frac{d^{n-1}}{dz^{n-1}}\Big((z-c)^n f(z) \Big)$ where $n$ is the order of the pole or higher.
Naturally I did the case $n=2$ as this seems like a 2nd order pole, but it still diverges. I tried higher numbers, I even entered $n=20$ in Mathematica to no avail.
What am I doing wrong? Is there any trick I should see here? I don't think so since the formula is quite general.
Also, note that there does exist a residue and it is $\frac{3i}{32}$