Customers arrive at a certain shop according to a poisson process at the rate of $20$ customers per hour. what is the probability that the shop keeper will have to wait more than $5$ minutes (after opening) for the arrival of the first customers?
So i am trying to this problem by exponential, however im having some trouble with figuring out the pdf.
I was told $F(x)=20e^{-20x}$ if $x>0$, however the pdf on my paper says: $\frac{1}{\theta}e^{-\frac{x}{\theta}}$ so shouldnt it be: $\frac{1}{20}e^{-\frac{x}{20}}$.
I am just confused. Any explanations?