How do I go from $\frac{33}{64} - 2x + x^2 \longrightarrow\bigg(x - \frac{2 + \sqrt{4 +33/16}}{2}\bigg)\bigg(x - \frac{2 - \sqrt{4 +33/16}}{2}\bigg)$ and then to $\big(x - 1-\frac{\sqrt{33}}{8}\big)\big(x - 1 + \frac{\sqrt{31}}{8}\big)?$
For the first, I know that it has something with the quadratic equation to do, but what is that? And how do I go from the second to the third?