Let's think what it means for two numbers $a, b$ to have sum and difference multiples of 4.
$a+b\equiv0 \pmod4$
$a-b\equiv0 \pmod4$
Adding them up, $2a\equiv0 \pmod4$, so it follows that $a\equiv0,2 \pmod4$
$a-b\equiv0 \pmod4$ states that $a\equiv b \pmod4$.
So, $a, b$ are $0, 2 \pmod4$ and are congruent to each other. This splits nicely into 2 cases, $0 \pmod4$ and $2 \pmod4$.
Under the case $0 \pmod4$, $a, b$ can be $0, 4, 8$. There are 3 ways to select 2 numbers from this set, and it is easy to verify that all 3 ways work.
Under the case $2 \pmod4$, $a, b$ can be $2, 6, 10$. There are 3 ways to select 2 numbers from this set, and it is easy to verify that all 3 ways work.
With $6$ satifying possibilities in total, and ${11\choose2}=55$ ways to choose 2 numbers, the probability of this event is $\frac{6}{55}$.