For a complex vector $z = (z_1, \cdots, z_n)$, its norm is defined by
$$ ||z|| = \sqrt{\sum_{i=1}^n z_i\bar{z_i}}.$$
So each term $z_i \bar{z_i}$ in the sum is real and the resulting sum is real. In your case, $||u|| = \sqrt{(1-i)(1+i) + (2+3i)(2-3i) + (5)(5)} = \sqrt{2 + 13 + 25} = 2 \sqrt{10}.$
Sidenote: It is possible to take square roots of complex numbers. To see why, consider the geometric interpretation. A complex number at $(r,\theta)$ in polar coordinates will have the square roots $(\sqrt{r}, \theta/2)$ and $(-\sqrt{r}, \theta/2)$. This is because the angles add and the magnitudes multiply during complex multiplication. For example,
$$ \sqrt{i} = \pm (\frac{\sqrt{2}}{2} + \frac{\sqrt{2}}{2}i ).$$