In General Topology by R.Engelking this example is given to show that the image $X_{/E}$ of a quotient mapping $f:X\to X_{/E}$ with closed equivalence classes can fail to be $1$st-countable even when $X$ is $2$nd-countable:
Let $X=\mathbb R$ have the usual topology. Take $p\not \in X.$ For $x,y \in \mathbb R$ let $xEy$ iff $(x=y\lor \{x,y\}\subset Z).$ Let $Y=(X$ \ $\mathbb Z) \cup \{p\}$. The quotient map $f:X\to Y$, where $f(x)=x$ if $x\not \in Z$ and $f(x)=p$ if $x\in \mathbb Z,$ is called the identification of $\mathbb Z$ to a point.
The sub-space topology on $S_1= Y$ \ $\{p\} =\mathbb R$ \ $\mathbb Z$ is just the usual topology on $\mathbb R$ \ $\mathbb Z,$ which is $2$nd-countable. And the sub-space $S_2=\{p\}$ is (trivially) $2$nd-countable .
To show that the character of $p$ in $Y$ is uncountable, let $\{U_m:m\in \mathbb Z\}$ be a family of nbhds of $p.$ For each $ m$ take $f_m:\mathbb Z\to (0,1/2]$ such that $$U_m\supset \{p\}\cup \{(-f_m(n)+n,f_m(n)+n)\;):n\in \mathbb Z\} \;\backslash \;\mathbb Z.$$ Let $g(n)= f_n(n)/3$ for each $n\in \mathbb Z.$ Then $$V=\{p\}\cup \{(-g(n)+n,g(n)+n)\;):n\in \mathbb Z\}\; \backslash \; \mathbb Z$$ is a nbhd of $p.$ And $U_m\not \subset V$ for any $m\in \mathbb Z$ because $m+ 2f_m(m)/3 \in U_m$ \ $V$.