It looks like you're trying to calculate
$$\sum_{n=1}^{\infty}\frac{n^{2}}{(n+2)!}$$
If you've covered Taylor series, they will be one way to solve this problem.
The Taylor series for $e^{x}$ about $x=0$ is:
$$\sum_{n=0}^{\infty}\frac{x^{n}}{n!}$$
Now let's truncate the first three terms then divide the whole thing by $x^{2}$, so the first term is now $\frac{x}{3!}$. So we have:
$$\frac{e^{x}-1-x-\frac{x^{2}}{2}}{x^{2}} = \sum_{n=3}^{\infty}\frac{x^{n-2}}{n!} = \sum_{n=1}^{\infty}\frac{x^{n}}{(n+2)!} =\frac{x^{1}}{3!}+\frac{x^{2}}{4!}+\frac{x^{3}}{5!}+\ldots$$
This is almost what we want, if we set $x=1$. We just need to introduce a factor of $n^{2}$ to each term. Can you do that?
Hint:
$\frac{d}{dx}(x^{n}) = nx^{n-1}$, so $\frac{d}{dx}\left(x\frac{d}{dx}(x^{n})\right) =\,?$