Using generating functions: let's start off with
$$F(x, y) = \sum_{m=0}^\infty \sum_{n=0}^\infty \frac{x^m y^n} {(m+n)!}.$$
If we group the terms with $m+n = k$, we get $\frac{1}{k!} (x^k + x^{k-1} y + \cdots + y^k) = \frac{1}{k!} \cdot \frac{x^{k+1} - y^{k+1}}{x-y}$. Therefore,
$$F(x,y) = \sum_{k=0}^\infty \frac{1}{k!} \cdot \frac{x^{k+1} - y^{k+1}}{x-y} = \frac{x e^x - y e^y}{x-y}.$$
Now,
$$F_{xy}(x,y) = \sum_{m=1}^\infty \sum_{n=1}^\infty \frac{mn}{(m+n)!} x^{m-1} y^{n-1}.$$
Thus, the original sum is equal to $F_{xy}(1, 1)$. From here, it would be a straightforward but tedious calculation to find a closed-form formula for $F_{xy}$. That will give a fraction with $(x-y)^3$ in the denominator; however, it is not hard to see that $F_{xy}$ should be continuous at $(1,1)$, so you can calculate the value at $(1,1)$ as a limit of this quotient as $(x,y) \to (1,1)$. (For example, first substituting $x=1$ since $\{ (1,y) \mid y \ne 1 \}$ has cluster point at $(1,1)$, and then either using l'Hopital's rule three times or expanding a Taylor series about $y=1$ should work.) This will give the final answer $\frac{2}{3} e$.
For instance, in a Maxima session, I get (with a little hand editing of the transcript):
(%i1) diff(diff((x*exp(x)-y*exp(y))/(x-y),x),y);
(%i2) limit(limit(%o1,x,1),y,1);
2 %e
(%o2) ----
3