I am asked to solve $$au_x+bu_y+cu=0$$ I am tempted to first solve $au_x+au_y=0$ which has characteristic lines $C=ay-bx$ and thus a solution to this is given by $$u(x,y)=f(ay-bx)$$ where $f$ is an arbitrary function. Then substituting back into the original equation yields $$au_x+bu_y+cu=0+cu=cf(ay-bx)=0$$ implying that I have merely found the trivial solution $u(x,y)=f(ay-bx)=0$.
So far the book I am using has only explained the method of characteristic equations and I have solved various difficult ones like $\sqrt{1-x^2}u_x+u_y=0$. So I am guessing that I should be able to solve $au_x+bu_y+cu=0$ using this method combined with maybe some clever thinking. I might be able to use the fact that the directional derivative of $u$ along the lines $C=ay-bx$ is $-cu$ and so maybe along these lines $u=e^{-cf(ay-bx)}$ or something. If anyone has any suggestions I would be thankful.