Remember that $y=f(x)$, therefore saying $y=0$ is saying $f(x)=0$. So you just need to find $x$ such that $x^3+x^2-x-1=0$. To do this first inspect for pretty numbers like small (in absolute value) integers.
Below is the graph for your function (though that's probably what you're trying to find, I'm using it just as an illustrative example, I could have chosen a different function).
When does the graph intersect the $y$-axis? Exactly when $x=0$. And when does it intersect the $x$-axis? Exactly when $f(x)=0$.
Also take notice of Brian M. Scott's comment below, which is helpful.

By looking at the graph you can find that the points in which the graph intersects the $x$-axis are $(-1,0)$ and $(1,0)$ (note that the $y$ coordinate just had to be $0$, otherwise it wouldn't intersect the $x$-axis. Also looking at the graph you see that the point which intersects the $y$-axis is $(0,-1)$ (again, the $x$ component had to be $0$, otherwise it wouldn't intersect the $y$ axis).
Now let's confirm this fact algebraically:
- Find the intersection with the $x$-axis. Set $y=0$, that is $f(x)=0$. So you're trying to find $x$ such that $x^3+x^2-x-1=0$, which is equivalent to $(x-1)(x+1)^2=0$. So you get $x=1$ and $x=-1$ as roots of the equation. Since $y=0$, you get the intersecting points $(-1,0)$ and $(1,0)$, as expected.
- Find the intersection with the $y$-axis. Set $x=0$. You get $f(0)=y$ which is equivalent to $-1=y$. Therefore the point in which the graph of the function intersects the $y$-axis is $(0, -1)$.