You may also think about this problem geometrically. The image of the function $f(x) = x^{2} - 4$ is a parabola and the image of the function $g(x) = 2|x| + k$ are half-lines centered at the origin lying in the first and second quadrant shifted by the constant $k$. Thus their graphs intersect exactly twice when the graph of $g$ tangents the graph of $f$. More precisely, if $(a,b)$ is the right tangent point, the following system has to have exactly one solution:
\begin{align*}
\begin{cases}
2a + k = b\\
a^{2} - 4 = b
\end{cases} \Longrightarrow a^{2} - 2a - k - 4 = 0 \Longrightarrow \Delta = 4 + 4k + 16 = 0 \Longrightarrow k = -5
\end{align*}
Due to the symmetry of $g$'s and $f$'s graphs, when $k = -5$, $\text{Gr}(f)\cap\text{Gr}(g) = \{(-a,b),(a,b)\}$. Once again, due to the geometric interpretation, such graphs don't intersect when $k < - 5$.
Here it is a bonus question: for which values of $k$ does the graph of $f(x) = x^{2} - 4$ intersects the graph of $g(x) = -2|x| + k$ exactly once and exactly twice, respectively?