I will assume that $\alpha >0$ and we are looking for continuous solutions.
Let's define $f$ as
$$f(x)=\exp(-\alpha|x|)$$
In this case, the equation can be written as
$$(f*\phi [-T,T])(x)=\lambda \phi(x)[-T,T](x)$$
With arbitrary extension outside $[-T,T]$. If we make it $0$ there, we can abandon the indicator function, i.e.:
$$(f*\phi)(x)=\lambda \phi(x)$$
If we are looking for continuous solutions (we can loosen this assumption), we can take the Fourier-transform of both sides:
$$\hat{f}(\omega)\hat{\phi}(\omega)=\frac{2\alpha}{\alpha^2+\omega^2}\hat{\phi}(\omega)=\lambda \hat{\phi}(\omega)$$
I.e.
$$\hat{\phi}(\omega)\left(\frac{2\alpha}{\alpha^2+\omega^2}-\lambda\right)=0$$
One of the terms need to be zero for all $\omega$. So let's look for the zeroes of the second expression:
$$\frac{2\alpha}{\lambda}-\alpha^2=\omega^2$$
i.e.
$$\omega = \pm \sqrt{\frac{2\alpha}{\lambda}-\alpha^2}$$
Which has a solution if
$$\frac{2\alpha}{\lambda}-\alpha^2\geqslant 0$$
i.e.
$$\lambda \leqslant \frac{2}{\alpha}$$
Buf if $\lambda =\frac{2}{\alpha}$, we only have one solution: $\omega=0$, so only $\hat{\phi}(0)$ can be non-zero.
To rule out the $\lambda=0$ possibility, we could use an orthonormal series in $L^2$ and derive that all of the coefficients of $\phi$ must be zero, but I wouldn't do it, because I don't like the absolute value in the integrals. But if we substitute $\lambda=0$ into the equation in the Fourier space, we get that
$$\frac{2\alpha}{\alpha^2+\omega^2}=0$$
Which does not have a solution unless $\alpha=0$.
Edit: Clearly, there are some flaws in the answer, but I think the idea is not bad: the Fourier transform gives us an algebraic equation ehich reveals the possible eigenvalues. It also reveals that the solution (with the extension and cutoff) cannot be continuous, because the Fourier-equation gives us $2$ possible non-zero value, which is a measure-zero set (and the FT of a continuous function is continuous). The solution might need distributions and/or a better cutoff.