Assume that customers arrive to a bus stop according to a homogenous Poisson process with rate $\alpha$ and that the arrival process of buses is an independent renewal process with interarrival distribution $F$. What is the long run percentage of customers who wait for a bus less than $x$ units of time?
I tried to solve this problem by considering a renewal reward process. In the case that $x$ is very large so that it imposes no restriction we may proceed as follows to solve a similar problem: we say that a new cycle of length $T$ begins each time a bus arrives. Further, we assume customers pay us money at a rate of $1$ per time unit while they wait for a bus. Then our "reward rate" at any time corresponds to the number of people who are waiting at that time. So, by the renewal reward theorem we have that: average number waiting = $E[R]/E[T]$, where $R$ is the total reward during a cycle. In that case, $E[R] = 1/2E[NT] = 1/2\alpha E[T^2]$, where $N$ is the number of arrival in a cycle, which follows from the definition of a Poisson process and since the points of the Poisson process are uniformly distributed in a cycle conditional on the total number of points in that cycle.
But I don't know how to define the reward with the restriction imposed by $x$. I tried the following conditional expectation: $E[R|T,N]=N x1_{T>x}/2+NT1_{T\leq x}/2$, but got stuck. Can someone please help me?