One can prove that the product of two open quotient maps is a quotient map. Ronald Brown gives a counter example for the fact that this is in general not true for arbitrary quotient maps, in his book Topology and Groupoids on page 111. The counter example is:
$$p \times id: \mathbb{Q} \times \mathbb{Q} \to \mathbb{Q} / \mathbb{Z} \times \mathbb{Q},$$ where $p$ is the quotient map from $\mathbb{Q}$ to $\mathbb{Q} / \mathbb{Z}$.
But since $\mathbb{Q}$ is a topological group and $\mathbb{Z}$ a subgroup it follows that $p$ is open. The $id$ is clearly open, too. Now $p \times id$ is the product of two open quotient maps and therefore a quotient map.
This is clearly contradicting. Where is my mistake?