$$ f(z)=\frac{z^3}{e^z-1} $$
- Is this a simple pole at $z=0$ or some other types of pole?
- If it is a simple pole, what is its residue?
- Is it using this formula or other else? $$ \lim_{z\to 0}=zf(z) $$
$$ f(z)=\frac{z^3}{e^z-1} $$
$$e^z=\sum_{k=0}^\infty\frac{x^k}{k!}\implies\frac{z^3}{e^z-1}=\frac{z^3}{z+\frac{z^2}2+\frac{z^3}6+\mathcal O(z^4)}=$$
$$=\frac{z^2}{1+\frac z2+\frac{z^2}6+\mathcal O(z^3)}$$
The above shows at once that $\;z=0\;$ is a removable singularity...though the last step requires a little justification (factor out $\;z\;$, and then you can cancel. Why?)