This is problem 3 of chapter 1 from Lászlo Lovász book Combinatorial Problems and Excercises. He uses the word caharacterization. Here I copy what he says about the word characterization.
There are 16! permutations of the word CHARACTERIZATION however not all of these give new words; in fact,in any permutation, if we exchange the three $A$'s,the two $C$'s,the two $R$'s,the two $I$'s or the two $T$'s we get the same word. Thus for any permutation, there are $3!\cdot2\cdot2\cdot2\cdot=96$ permutations which give the same word, so the result is $\frac{16!}{96}$
In General, if there are $k_A$ $A$'s, $k_b$ $B$'s etc. then the result is
$\dfrac{k_A+k_b+\dots}{k_A!k_B!\dots}$