The standard form of the parabola (which opens left or right in this case) is $(y-k)^2=4p(x-h)$, where $(h,k)$ is the vertex and $p$ is the distance between the vertex and the focus.
For your equation, we want to get $x+y^2-8y=-20$ into standard form:
\begin{align}
x+y^2-8y&=-20 \\
y^2-8y&=-x-20 & \text{subtract $x$ both sides} \\
y^2-8y+16&=-x-20+16 & \text{complete the square on left side} \\
(y-4)^2&=-x-4 & \text{factor left side} \\(y-4)^2 &= -(x+4) & \text{factor out a negative on right side} \\ (y-4)^2 &= 4\left(-\frac{1}{4} \right)(x-(-4))
\end{align}
The last equation is standard form of $(y-k)^2=4p(x-h)$. From this we see that:
- the vertex $(h,k)=(-4,4)$
- the axis of symmetry $y=4$
- the parabola opens to the left (because $p$ is negative; $p=-\frac{1}{4}$).